Frequently Asked Questions
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Attire for all positions is casual. Presentable jeans and a t-shirt, sweatshirts, and tennis shoes or leather boots. Associates are not permitted to wear any type of open-toed shoes or shorts. Loose jewelry on hands, wrist, or neck are also prohibited. Steel toe shoe requirements will be communicated upon job offering.
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Attendance is critical to our associates and our clients. If you are unable to report to work or will be late, you should first notify your onsite supervisor directly.
If you are unable to reach your supervisor, you must contact Ace Personnel immediately by calling (913) 717-7410 and leaving a message with your name, the department you are working in, and the reason for your absence. If an account manager is unavailable, our automated phone line is answered 24 hours a day.
Excessive absences or failure to follow the proper call-in procedure may result in termination.
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Associates will clock in on their employer’s time clock. Employers will be responsible for confirming an associate’s time for Ace Personnel on a weekly basis. Any time in excess of 40 hours worked per week will be paid at time and a half.
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Bringing valuables to work is discouraged. Headphones are not allowed. Employees are not permitted to use cell phones during the workday, except during their lunch period. This includes no calling, no texting, and no taking of incoming calls. Multiple offenses will result in termination.
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Smoking is prohibited in the workplace. It is also prohibited within 25 feet of any entrance. If you decide to step 25 feet away from the building to smoke, please be courteous and properly and safely discard all smoking materials.
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Employees may choose to receive their pay by direct deposit or by paper check. Paychecks will be delivered on Fridays.
It is the employee's responsibility to notify Ace Personnel of any changes to their mailing address, phone number, or banking information to ensure timely and accurate payment.
Testimonials
“They didn’t just throw me anywhere - they matched me with a job that fit my experience. I felt respected and set up to succeed from day one.” - Aimee C.
“They actually keep you working. I’ve been with other agencies where assignments fall through, but here they always have something lined up.” - Danny F.
“Getting paid every week made a huge difference for me. It helped me stay on top of bills without stressing. The pay is always on time.” - Sarah S.
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